Frequently Asked Questions
Everything you need to know about bringing warmth and style to your home.
What is the typical shipping timeframe for Homefire furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Homefire ships within the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home decor items?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your materials sustainably sourced?
Yes, Homefire is committed to sustainability. We partner with manufacturers who use FSC-certified wood and eco-friendly textiles whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm.